Price priority
Product Description
The Price Priority function allows customers to choose a deferred settlement of 2 business days when making an immediate exchange, thereby enjoying a more favorable exchange rate than the original rate.
More Favorable Rates: On average, rates are 15 basis points better than the immediate exchange rate, with even greater discounts over weekends/holidays.
Lock in Exchange Rates in Advance: Lock in the exchange rate for T+2 settlement, eliminating concerns about rate fluctuations during the period.
Frequently Asked Questions
Why can’t I receive funds on the same day with Price Priority?
Price Priority offers a more favorable exchange rate but requires settlement within T+2 business days. Therefore, funds are not available on the same day. If you wish to receive funds earlier, you can use the "Early Settlement" function.
Why can’t I select the Price Priority rate for my transaction?
The inability to select the price priority rate is generally due to: ① The transaction currency is not within the tradable range; ② The transaction is outside the allowable trading hours; or ③ The current "Priority for Timeliness" rate is already the best available.
Can I use the Price Priority function together with other exchange rate coupons?
When using Price Priority function, it is currently not supported to use exchange rate coupons simultaneously.
Can Price Priority transactions be canceled? Can they be settled early?
Transactions using the Price Priority function currently do not have a cancellation option on the page, but early settlement can be initiated. The operation path is: 【Click "Bill" on the app homepage】- Click the 【Currency Exchange】order with a status of "Pending" - Select the 【Early Settlement】option. After initiating "Early Settlement," funds will be available immediately, and the exchange rate used will be the immediate exchange rate at the time of the order.
Are there any transaction limits for Price Priority?
There are no additional limits. However, since funds are deducted immediately after the transaction, please ensure sufficient account balance.
Do Price Priority transactions require a margin deposit?
No, they do not.
Can Price Priority transactions be placed 24/7?
The trading hours are from Monday 09:00 to Saturday 04:00 Beijing Time. Trading is not available outside these hours.
Why does it sometimes take 3 business days for funds to arrive after placing an order?
Please check if you placed the order after the daily cut-off time of 16:00. For example, if you place an order after 16:00 on August 5, it will be processed as a transaction on August 6, and the settlement funds will arrive before 01:00 on August 8.
