Two-factor authentication for WorldFirst

Enhanced security is just around the corner

Passwords are ok, but hands up if you only have one that you use to log in to most things...

We thought so! Don't worry though - we're here to help, by making your online accounts even more secure with two-factor authentication (2FA).

What is two-factor authentication (2FA)?

As the name suggests, 2FA means using more than one method to verify your identity when carrying out certain actions online, such as access your account.

With 2FA, you will have to use two of the below forms of verification when logging in:

  • Something you have - e.g. a device with a code, like a card reader
  • Something you know - e.g. a password
  • Something you are - e.g. your fingerprint

You may already be familiar with 2FA as some banks have already implemented it. Most commonly banks ask for a password and a number generated by a card reader or sent to you via text.

Why is it important?

2FA increases the general security of your account, reduces the possibility of fraudulent activity being made on your behalf and your account being compromised by phishing attempts of malware.

Where will I need to use 2FA?

As regulations change, 2FA will become mandatory every time you make a payment online and add or edit a beneficiary, no matter who you are transacting with. At WorldFirst we're getting ahead of the curve and will start introducing 2FA from June, 2018.

How will 2FA work with my WorldFirst account?

When you login, you’ll enter your username and password as normal but we’ll also send a text message to your registered mobile phone containing a 6-digit code. You’ll need to enter this code on screen too. That’s it – fully authenticated and safely in to your online account!

We're also developing a way to authenticate via our app too – this will be available later on in 2018.

When is this all happening?

We’ll be making 2FA available to set up on your WorldFirst Online account from June, 2018. We’ll do this in phases, rolling out to all accounts across the year. We’ll be in touch as and when the benefits of 2FA are brought to your account.

Still have some questions?

If you'd like to find out more information or have any specific questions, please contact your account manager who will be happy to help.